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I am still seeing pop-ups - why?

There are three potential reasons:
  1. Microsoft 98 users - in some instances, an earlier version of PopSwatter was not killing all pop-ups and/or was occasionally causing the user's computer to crash. We have since fixed these bugs.  To install the updated version, click here and then click the "Download Now" button. 
     
  2. We may have missed a few - killing pop-ups is not a perfect science, and we’re always working to make PopSwatter better.

  3. Equally likely - you have “adware” software running on your computer. Let’s discuss this in more detail…

If you have downloaded other programs on the Internet, there is a good chance that you also agreed to download “adware”. The pop-ups you are still seeing basically live on your computer and appear when your adware software tells them to appear. The only way to eliminate such pop-ups is to remove the adware yourself. Here's how:

  • To see if you have adware installed, simply click on your computer's Start button, select "Settings", and then select "Control Panel". 

  • Double-click on the "Add/Remove Programs" icon and review the list of software currently installed on your computer. Should you find a program that you believe is adware, select that item and click "Remove". Of course, in doing this, be careful not to eliminate programs that you actually want to keep.

If you are feeling uncomfortable about doing this without a little advice, there are a variety of products available on the Internet to detect and remove such software. One product we're familiar with is called "Ad-Aware." Please note that we are not affiliated with this product, nor do we endorse them, and you may wish to search for other such products that are available to assist with removing these types of software generated pop-up advertisements.

Has the number of pop-ups actually increased since you've downloaded PopSwatter? Click here for help.

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